Training Solutions
Video brings training solutions alive. A picture is worth a thousand words, so a moving picture with sound is by far the richest, most engaging and motivating way to learn. It can show best practice, demonstrate complex processes and procedures, whilst remaining a captivating, and very effective method of learning.
Induction Training
New staff can be rapidly and efficiently brought up to speed on both the information that employers are legally required to provide, but also to give an effective briefing on the specific nature of the organisation’s activities, through showing interviews with experienced staff, footage from remote or inaccessible locations, or to show complex processes that are an integral part of operations.
But staff Induction is not only about giving out bald facts – it’s also about building confidence, showing best practice and giving new staff the opportunity to soak up the organisation’s culture and values.
Used as part of a blended learning approach, video can improve the effectiveness of induction programmes by providing a change of pace in presentations, or as a support aid in local offices and branches.
Video communicates at the emotional level too. Confidence and commitment are infectious feelings that come through from well-drafted films that give organisations the power to overcome the nerves and worries of new recruits and whet their appetites for their new jobs.
Case Studies
Skills Training
Skill training is often quite complex demanding: it's often difficult to help learners reach the required performance outcome because they must be able to internalise processes and behaviours, then use them to carry out tasks. Being able to see best practice in action is often a very valuable way to accelerate the speed of learning and mastery of the skill being used.
Video is the only medium able to do this well, so whether it’s dealing with difficult customers, or operating a bomb disposal machine, being able to see competent people applying their skills on video is an ideal solution, particularly if the task requires a substantial amount of equipment, or is too sensitive to allow students to have direct contact with equipment or real customers.
Often video is best used as part of a blended learning approach, using a combination of teaching, e learning and video, combined with hands-on experience of being mentored whilst applying the skill training in the work environment.
Case Studies
- Care Under Fire
- Future Intergrated Soldier Technology
- Public Order Safety, Strategy and Tactics
- Engineer Tank Systems
- Values & Standards
Management Training
Managers develop and hone their skills over time. They do this by formal and informal learning, often unfortunately from their mistakes. Video is a great tool to show best practice, to present role models and to show “what good looks like”. Concepts can be put into practice, communications techniques can be demonstrated and processes such as appraisals and disciplinary procedures worked through.
Video case studies can allow really talented managers to perform on the screen to enable other managers to gain valuable insights into their approach to management and see best practice in action.
Case Studies
Customer Care & Sales
Dealing with customers is about interpersonal skills. In face-to-face situations, body language, emotional intelligence and communications are all vital tools and skills in building trust and confidence.